All appliances provided in your home are gifted to you at the start of your tenancy. They are not maintained, repaired or replaced by Gateway.
You are responsible for:
- Maintenance
- Repairs
- Replacement, if required
Gateway will not cover:
- Repairing faulty appliances
- Replacing appliances
- Arranging engineer visits
Manufacturers
You should register all of your appliances online in order for your warranty to be valid. You can find the relevant website to do this, below.
Booking a repair or making a claim under the guarantee may not be possible if you have not registered your ownership first.
Please make sure you have your appliance’s E-NR (model number) and FD (production date). You can find these on the rating plate for each appliance.
These are quick start guides only and you should take the time to read the manufacturer’s instruction manuals found on the QR sheet provided in the apartment.
| Product / Equipment Description | Model Number |
|---|---|
| BOSCH FRIDGE FREEZER | KGN36NWEAG OR KGV336WEAG |
| BOSCH WASHING MACHINE | WGE03408GB |
| BOSCH EXTRACTOR | DWP64CC50M |
| AEG OVEN/HOB | CCX6501ZCB |
| NEFF OVEN (Wheelchair adaptable Units Only) | B3ACE4N0B |
| BOSCH INDUCTION HOB (Wheelchair adaptable Units Only) | PUG61RAA5B |